Last reviewed: October 2, 2026
Disclaimer: This review summarizes publicly available information, including customer reviews, forum posts such as Reddit, BBB and Trustpilot listings, court records, regulator actions, and news reports. It is not the opinion of MCAFax. MCAFax cannot confirm or deny any allegations, complaints, or claims described here. Information may be outdated or incomplete. MCAFax is not affiliated with this lender. This is not legal or financial advice. Lenders who believe something is inaccurate can contact info@mcafax.com for review.
Summary verdict
NewtekOne, Inc. (NASDAQ: NEWT) is a financial holding company. Its business loans are made by Newtek Bank, N.A., Member FDIC. It advertises loans of $5,000 to $15 million with 10–25 year amortization, no standard covenants and no balloon payments (Newtek term loans). BBB lists NewtekOne, Inc. in Boca Raton as accredited with an A+ rating (BBB).
Paper Grade: A paper
Newtek is a bank lender offering long amortizations and loans up to $15 million (Newtek term loans). It does not publish a credit minimum, but long-term bank and SBA lending targets established borrowers, so we place it at A paper. Paper grade describes the borrower profile this lender targets, not the lender's quality.
Research-Based Reputation Score: 7.0 / 10 (reputation rank: tied #31 of 72 lenders scored, as of October 2, 2026)
How we got there: start at 5.0, then +1 for BBB accreditation (since January 26, 2021) with an A+ rating, +1 because BBB lists the business as started in June 1999 (BBB), and +1 because our searches of regulator sites, court records and news coverage turned up no regulator orders or court judgments in which it is a named party. BBB customer reviews average 2.5/5 from 14 reviews, which is not below our 2.5 cutoff, so there is no deduction for them (BBB reviews). Then −1 for recurring themes in 29 BBB complaints over three years, led by service issues: disputes over refunds of good-faith deposits, stalled SBA applications, poor communication and unwanted marketing emails (BBB complaints). The total is 7.0.
About the Paper Grade: it reflects only the borrower profile and deal type the lender targets (stated credit, time-in-business and revenue minimums, and product type). It is not a judgment of the lender's quality. A = strong credit (about 625–650+), established businesses, APR-priced loans or lines. B = fair credit (about 600+), short-term or factor-rate products. C = credit about 500–599, younger businesses, MCA or revenue-based, or sales-based platform financing with no credit check. D = minimal credit requirements, very new businesses, stacked positions or high-risk industries. Lawsuits and regulator actions never change the Paper Grade.
About the Research-Based Reputation Score (1–10, half-points): it summarizes public signals and is not the opinion of MCAFax. Every lender starts at 5.0. Points are added for BBB accreditation and an A+ rating, years in business, strong Trustpilot ratings, and a clean record (no regulator orders or court judgments in which the lender itself is a named party). Points are subtracted for a BBB rating of C− or lower (−1), a BBB customer-review average below 2.5/5 (−0.5), recurring complaint themes (−0.5 to −1), and a pending class action (−0.5). Government actions are scored only when the lender itself is a named party: −1 for a settled action not about borrowers, −2 for a regulator consent order with a penalty and no admission, −3 for active enforcement or a final order about borrower treatment, and −5 for an industry ban or court finding of liability. The lowest score, 1.0, is reserved for lenders under an industry ban or a final fraud judgment. Ratings we could not read score zero, and routine collection suits are not scored. Every point applied to this lender is listed above. Ranks are as of the date shown; MCAFax cannot confirm or deny any allegation counted here.
At a glance
| Item | Details |
|---|---|
| Lender | Newtek Bank, N.A., Member FDIC (Newtek term loans) |
| Amounts / terms | $5,000–$15,000,000; 10–25 Year amortization; no balloon payments (Newtek term loans) |
| Prequalify | Online prequalification offered (Newtek term loans) |
| BBB | NewtekOne, Inc.: A+, accredited since 1/26/2021; 2.5/5 from 14 reviews; 29 complaints in 3 years (BBB) |
What borrowers and reviewers report
Positive themes: Newtek says one lending specialist handles your file and that it completes the required forms for you (Newtek term loans).
Negative themes: BBB complainants report not getting good-faith deposits back after withdrawing, SBA applications that stalled after documents were uploaded, and repeated marketing emails (BBB complaints).
Reported concerns to plan around
These are allegations or reported experiences, not findings, unless a final order is cited.
- Deposits: several complaints concern a good-faith deposit charged before closing. Ask in writing whether any deposit is refundable before you pay it (BBB complaints).
Who it may suit, and who may want to skip it
May suit: established businesses seeking larger SBA or bank loans with long amortization. May want to skip: businesses that need fast, small, low-paperwork funding.
What to do next
Been contacted by Newtek? Report the phone number or email that reached you, and sign up to block unwanted funding calls. → Report a number or email (https://mcafax.com/report?lender=newtek)
Looking for funding? Tell us what you need, and we'll help you compare Newtek with other funders that fit. → Apply through MCAFax (https://mcafax.com/apply?lender=newtek)
Sources (accessed October 2, 2026)
NewtekOne homepage: newtekone.com
Newtek term loans page: newtekone.com
BBB profile, NewtekOne, Inc.: https://www.bbb.org/us/fl/boca-raton/profile/holding-company/newtekone-inc-0633-90588109
Disclaimer: This review summarizes publicly available information, including customer reviews, forum posts such as Reddit, BBB and Trustpilot listings, court records, regulator actions, and news reports. It is not the opinion of MCAFax. MCAFax cannot confirm or deny any allegations, complaints, or claims described here. Information may be outdated or incomplete. MCAFax is not affiliated with this lender. This is not legal or financial advice. Lenders who believe something is inaccurate can contact info@mcafax.com for review.