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For contractors

Chase the Invoices

When a customer is late on a contractor invoice, including retainage, first confirm the invoice is accurate and that they received it. Then send a dated reminder that names the amount, the due date, and how to pay. If there is no reply, call. After that, send a written follow-up that you review and send yourself.

What should I send when an invoice is past due?

First confirm the invoice is accurate and that the customer received it. Then send a dated reminder that names the open amount, the due date, the invoice number, and how to pay. Attach the invoice. Keep the note factual. Do not add legal-action language.

When should I call instead of emailing again?

If the reminder gets no reply, call. A short call can confirm that the invoice arrived, that there is no dispute, and that you have a promised pay date. Log the call. If they still do not pay, go to a written follow-up; do not stack more of the same email.

What belongs in a written follow-up?

The invoice number, the open balance, the date you sent it, the due rule, and one clear ask. You review the draft and you send it. MCAFax does not send mail to your customer. The written demand stays factual. Do not add lien or bond language. If a legal deadline is close, stop and take that to an attorney. This is not a promise that the invoice will be paid.

How is this different from factoring or a merchant cash advance?

This page is invoice chasing: follow up on invoices you already sent, in your name. It is not factoring, not an accounts receivable line, and not a merchant cash advance. It does not sell your invoices or borrow against them. If you are looking for that kind of product instead, see the contractor guide at https://mcafax.com/notebook/construction-business-loans and the overview at https://mcafax.com/notebook/where-to-get-business-funding. Do not use this page as a path to /apply.

What do I need to start?

Name who owes you, the amount, the due date, and the terms. From that, you get a follow-up draft that you send yourself. That is the first result. Use it only for your own invoices, in your name.

Templates and the deadline checklist

The skill has five drafts: the first send, two follow-ups, a "says paid" reply, and a dispute acknowledgment. Keep every draft factual. You send them. Deadline checklist: confirm the invoice is accurate and was received; send a dated reminder with the amount, the due date, and how to pay; call if there is no reply; send a written follow-up you review yourself; if a legal deadline is close, stop and take it to an attorney; use this only for your own invoices, in your name.

Get the skill

Download invoices.zip and install the invoices skill. Use it to draft the follow-up. You review it and you send it. MCAFax does not send it for you.

Download the invoices skill

Does MCAFax send collection emails for me?

No. You review and send every follow-up yourself. MCAFax does not send mail to your customers.

Does this guarantee the invoice will be paid?

No. It helps you keep a clear record and a factual follow-up. It does not promise payment.

Is this legal or tax advice?

No. This is not legal or tax advice. Confirm legal deadlines with an attorney.

Do I upload invoices or bank files here?

No. This page does not collect your invoices, books, or bank files.

Can I use this on invoices that are not in my name?

No. Use it only for your own invoices, in your name.

This is not legal or tax advice. Confirm legal deadlines with an attorney. This page does not collect invoices, books, or bank files.