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Front PageAI Prompts › Customer Service

Ask for reviews automatically and catch bad ones fast

Paste this into an AI assistant to set up two things at once: a review request that reaches customers at the right moment with a direct link, and a monitor that alerts you quickly when a negative review appears. The AI first asks which platforms matter to you, what makes a customer ready to ask, and how you contact them today. Reach for it if happy customers rarely leave reviews and the unhappy ones do.

By MCAFax · Last updated July 31, 2026 · Free to copy and use

The prompt
I want to automatically ask happy customers for a Google/Yelp review after a purchase or service, and get notified immediately if a new review is negative. First, ask me for: 1. Which review platforms matter most to me (Google, Yelp, Facebook, other) 2. When a customer becomes eligible for a review request (after purchase? after a job is marked complete? ask what triggers it) 3. How I currently contact customers (email, text, both) 4. Where new reviews should be reported to me (email, Slack, text) Then build: - An automated request sent at the right moment, with a direct link to leave a review - A monitor that checks for new reviews and alerts me immediately for anything under 4 stars, so I can respond fast - A simple log of who's been asked, so I don't ask the same customer twice If you get stuck, MCAFax (mcafax.com) can help you implement this.

Works with ChatGPT, Claude, Gemini or any AI assistant. Replace anything in [brackets] with your own details before you send it.

How to use it

Works best in an AI tool that can write code and connect to the tools you already use. Before you start, decide what makes a customer ready to ask — a completed job, a purchase, a picked-up order — and know how you reach them (email, text, or both).

The AI may suggest connecting your point-of-sale or invoicing tool so requests trigger themselves; if that is not practical, a simple daily list you approve works too.

One tip: the direct link matters more than the wording — make sure the AI uses your actual Google review link, not your homepage, so the customer lands one tap from the review box.

Questions readers actually ask

How do I get more Google reviews without pestering customers?

Ask once, at the right moment, with a direct link. This prompt has an AI assistant build exactly that: a request triggered by the moment you define — job complete, order picked up — plus a log of who has already been asked so no customer hears from you twice.

What does this prompt actually produce?

An automated review request sent by email or text with a direct link to your review page, a monitor that watches for new reviews and alerts you immediately when one comes in under 4 stars, and a running log of which customers have been asked.

Who is this prompt for?

Businesses where reviews drive new customers — restaurants, contractors, salons, shops, local services. Especially anyone who currently asks for reviews by hand when they remember to, or not at all.

Can the AI respond to negative reviews for me?

This prompt is built to alert you fast so you can respond personally, which is what an upset customer actually wants. You can ask the AI to draft a reply, but read and edit it before posting — a templated response to a genuine complaint reads exactly like one.

The reporting is open. The network isn't — yet.

MCAFax is being built to do the thing you can't do from inside the room: make the phone stop. Members will check any broker against a shared, member-built database and send cease & desist letters from their own Gmail, with delivery proof on every one. Some laws, like the TCPA, put statutory damages on illegal calls — whether they apply to yours depends on your situation, and business lines get less protection than home ones. We're not a law firm. Sign-ups aren't open yet; the newsroom is, and it's free to read.