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Scam Report

She Googled her bank to check the MCA debit. The top result was the scammer.

A fake search ad for your bank can steal your login and one-time code. Log in from a bookmark or the app. FBI and DOJ tips.

A steel fishing hook dangles ominously over a glowing laptop keyboard on a dimly lit wooden desk with financial papers.
Scam Report · Brokers & Harassment

6:40 A.m. The daily MCA debit hits in a few hours, and she wants to see if there's enough in the account to cover it. She types her bank's name into Google. The first result carries a tiny ad label, shows the bank's logo, and looks exactly like the bank's ad always does.

Here's a hypothetical. Marisol (made up) runs Fernbrook Tile & Stone (a made-up contractor). She clicks the top result. The login page looks right. She types her username and password. It asks for the six-digit code her bank just texted her. She types that too. Then: "We're performing scheduled maintenance. Please try again later."

She shrugs and makes coffee. By lunch, a $38,600 wire has left the account. The MCA debit bounces the next morning.

She never clicked a sketchy email. She never answered a weird call. She just searched for her bank.

This is account takeover through fake search ads. The FBI calls the ad trick "SEO poisoning": criminals buy ads that imitate a real bank's ads, send you to a lookalike login page, capture what you type, and use it on the real site to move money. In a November 2025 public service announcement, the FBI said it had received more than 5,100 account takeover complaints since January 2025, with losses over $262 million. The FBI also warns that multifactor authentication will not protect you if you land on a fake login page, because you hand the code to them.

It is still very much live. On September 8, 2026, the Justice Department announced that a web developer had been extradited to Atlanta and pleaded not guilty to charges tied to a scheme that, prosecutors allege, bought paid search-engine ads to divert banking customers to fake login pages, then wired money out. Charges are allegations, not convictions. DOJ said in December 2025 that the related fraud ring had at least 19 known victims, including two companies in the Northern District of Georgia, with about $14.6 million in actual losses. And on October 1, 2026, the FTC asked for public comment on whether search engines and social platforms should answer for ad tools that help impersonation scams spread.

Why this hits MCA borrowers hard: you check your balance more often than almost anyone, usually in a hurry, usually on your phone. And business accounts get less backup than you'd think. Federal Regulation E's unauthorized-transfer protections cover consumer accounts, defined as accounts set up mainly for personal, family, or household use (12 CFR 1005.2(b)). For a business account, what you get back usually depends on your bank agreement and how fast you report it.

Red flags

  • The result you clicked is labeled as an ad, even if it shows your bank's real name and logo (FBI).
  • The web address is a near-miss of your bank's real one: an extra letter, a swapped word, or an odd ending (FBI).
  • The page asks for the one-time code your bank just texted you. The FBI says fake sites prompt for that code so criminals can get past multifactor authentication.
  • Someone calls right after, claiming to be your bank's fraud team and asking you to read back a code. The FBI says to hang up and call the number you already have.

What to do

Stop logging in through search. Use your bank's official app or a bookmark you saved from the real site. The FBI says to use bookmarks or favorites for login pages and to avoid clicking search results or ads.

The FBI says to monitor your accounts regularly for wires and withdrawals you didn't make. Bank alerts for logins, wires, and ACH over an amount you pick make that automatic.

If you typed your login into a page that felt off, call your bank right away using the number on your card or a statement. Change that password, and change it anywhere else you reused it.

If money already moved, ask your bank for a recall or reversal and for a Hold Harmless Letter or Letter of Indemnity. The FBI says doing this fast may reduce or eliminate your losses. Then file at ic3.gov and include the words "Account Takeover" or "SEO poisoning," as the FBI asks. Also report at ReportFraud.FTC.gov, and tell your state attorney general. If an MCA debit is about to bounce because of the theft, call your funder before it hits and tell them what happened.

Marisol (made up) still has the bookmark she should have used. It was in her browser the whole time.

Sources:

Questions readers actually ask

What is an SEO poisoning bank scam?

It's when criminals buy search ads that imitate a real bank's ads. You click, land on a lookalike login page, and type your credentials and one-time code. They use them on the real bank site to move money. The FBI warned about it in a November 2025 public service announcement.

Can a search ad really show my bank's name and logo and still be fake?

Yes. The Justice Department alleges that a scheme it charged in 2025 bought paid search links that sent banking customers to spoofed login pages, and in December 2025 it said the fake ads imitated the real banks' own ads.

Does multifactor authentication stop this?

Not if you type the code into the fake page. The FBI says multifactor authentication will not protect you if you land on a fraudulent login page. Keep it on anyway, and use a bookmark or your bank's app to log in.

What's the safest way to log in to my business bank account?

Use your bank's official app or a bookmark you saved from the real site. The FBI says to use bookmarks or favorites for login pages and to avoid clicking search results or ads.

What should I do if money already left my account?

Call your bank right away on a number you trust and ask for a recall or reversal plus a Hold Harmless Letter or Letter of Indemnity. Then file at ic3.gov with the words "Account Takeover" or "SEO poisoning," report at ReportFraud.FTC.gov, and tell your state attorney general.

Are business accounts protected like personal accounts?

Not under Regulation E. Its unauthorized-transfer protections cover accounts set up mainly for personal, family, or household use (12 CFR 1005.2(b)). For a business account, ask your bank what your agreement covers, and report fast.

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